BUSINESS ETIQUETTE
Healthy Partnerships and the Business of Meetings
By: Nicole Keeny
“Here’s the long and the short of it. I hate hockey, and I don’t like kids.” So says new coach Gordon Bombay in the cult classic movie The Mighty Ducks. A similar sentiment seems to sum up how most people feel about work meetings: I hate meetings, and I’m often not fond of the people in them.
Business leaders agree, however, that face-to-face meetings continue to be one of the best ways to motivate and lead. Meetings are inevitable, and often partnerships are fostered or damaged as a result. Whether you are the leader of the meeting or simply an attendee, you play a role in the partnership. How can you contribute to its health?
- Arrive promptly. The meeting is set to begin at 10:00 a.m. Sure, swinging in at 9:59 is technically arriving on time, but you are then left with no opportunity to connect with the other meeting participants prior to getting down to business. Building healthy partnerships starts in the moments before the meeting begins, where you can chat about your families, show an interest in one another’s lives, and generally be human. Yes, that will require talking rather than checking your email in the minutes before the meeting. Yes, you may need to break the silence of the room to start an actual conversation. Yes, if you are leading the meeting, you will need to be prepared early so you are free to focus on attendees as they arrive. We believe in you.

















