Tips to Improve Internal Communications
When assessing communication and messaging, many companies focus on their presentation to customers and business partners, not the ways in which employees interact with each other. However, making sure that back-and-forth communication is available and in line with the mission of your company can help increase worker productivity and satisfaction. Here are three ways to improve internal communications.
- Respect privacy and boundaries
Many businesses and entrepreneurs are now working from home, whether this was a result of the pandemic or a previous situation due to the nature of your business. This can be a wonderful business perk, especially for people who want to maintain careers while their spouse moves or who need a more flexible schedule as they raise children or serve as caretakers for other family members. However, working from home can also blur the lines of times for rest and privacy, and not all employees may have homes large enough for separate workspaces.
To help prevent burnout and uncomfortable situations, set guidelines that help protect employees’ work/life boundaries ahead of time so that employees are aware of reasonable expectations placed on them, their coworkers, and managers. This communication may include expectations for when video and audio are necessary, what backgrounds are allowed, when the company will provide technology or when the employee should use their own, and what the expected working hours are and if those are firm or flexible.
Due to the pandemic causing children and spouses to be in the same workspaces, teams may need to have conversations about handling sensitive information as well as forgiveness and flexibility for families working in small spaces together. This discussion is particularly helpful for preventing burnout of skilled female employees who statistically have more caretaking burdens. (more…)