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So far Jessica Bertsch has created 440 blog entries.

GIVING BACK & GETTING INVOLVED

Q & A with Terri Lynn Crutchfield of TLC Therapy Hooves

By: Julie Kirchner

As a part of our Powerhouse mission to Share the Goodness, we love to shine a light on nonprofits out in our communities who are contributing to the greater good. This month, we are highlighting the work of Terri Lynn and Scott Crutchfield and their amazing team of volunteers who help spread joy through their nonprofit organization, TLC Therapy Hooves, in rural Highlands County, Florida. We were grateful to sit down with Terri for a lighthearted virtual Q&A.

What is the inspiration behind TLC, and how did your adventure begin?

“It all started with a little orphan piglet,” Terri says with a playful smile in her voice. That little piglet, a surprise gift for her husband Scott, was later named Precious Piglet. Today, Terri and Scott Crutchfield’s pictorial old-Florida property is home to over 100 animals. TLC Therapy Hooves is a 501(c)(3) nonprofit organization that Terri and Scott created in 2011, with a mission to spread joy by bringing extraordinary (and very well-dressed) therapy animals like pigs and miniature horses to the 17 nursing homes and rehabilitation centers throughout their local area. In addition to carrying out the mission of TLC Therapy Hooves with the help of dozens of dedicated volunteers, Scott and Terri live on and maintain their working farm called La La Land, which is named after their camel—La La, of course!

Can you tell us about a proud moment for TLC this past year?

While any business owner may answer this question by describing a new project launch or an exciting award or achievement, Terri is anything but typical. Instead, she began by describing a breakthrough moment for a woman in a nursing home who had lost her husband and, through trauma and shock, had not communicated verbally in a very long time. While petting the braids of one of Terri’s therapy animals, a miniature horse, the woman spoke for the first time and said, “I remember my granddaughter loved horses.” And the woman sitting next to her said, “Oh! I grew up with horses, too. Did you grow up with horses?” The nurse caring for the two women was just in awe because one of these women had been unable to speak for all the time the nurse had been caring for her. This experience opened up an opportunity for the two women to connect and relate. These are the breakthroughs that define Terri’s definition of business success.

How did you come up with the idea to use pigs and mini horses as therapy animals?

“I would take Precious (Piglet) to the school when I would go and pick up my daughter, Taylor, and all the other kids would just be so excited to see Precious Piglet. And I had a friend who had a parent in a nursing home, and she asked if I would swing by and take Precious to walk around outside for her mother to see. She’s potty trained, so I took her inside. Everyone freaked out, ‘Oh my goodness, a piggy!’ Every time she would oink, people would laugh. And I thought, you know what, this is pretty awesome.”

At that time, Terri and her husband were living in a suburban country club neighborhood, but they decided that with their joint family background in nature conservation, wildlife, and land, they would change their lifestyle and buy a farm. The couple decided to adopt mini horses and then brought trainers onto the property to see if the miniatures could be potty trained and brought into the house, just to test out Terri’s idea. She had conversations with her attorney about liability and insurance. “So, that’s how it went from one little orphan piglet (that lived inside our house, remember) to . . . close to a hundred animals now,” Terri says.

The majority of the domestic animals used in the therapy program today are adopted animals. All of the exotic animals on the property have permits and licenses, and Terri and Scott have received the training from zoos to be able to raise and maintain these animals.

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Reflecting on 2020

The year 2020 brought some unique, unprecedented, unexpected, “un-everything” challenges with it for our communities, our nation, and our world. You just can’t escape that 2020 will go down in the history books with one main descriptor: it was the year of COVID-19. It’s true that we all had to attempt some adjustments to how we do business, even to how we interact with one another. The biggest lesson we all learned has to be that, even with all the technology we are fortunate to employ, there’s just no substitute for the human touch.

The skillful application of technology, specifically virtual work, to that human touch is exactly what Powerhouse Planning excels at accomplishing. In fact, 2020 was our best year ever! It does seem strange, considering the circumstances, but not only did Powerhouse have its best year ever, but our clients were incredibly successful too. The way Powerhouse is structured happens to be the way many companies had to pivot to, and we were well-placed to help them make that shift successfully. We grew our client base this year, and several of our retainer clients renewed their contracts. We enjoyed returning clients and an increase in project-based opportunities as well. We continued to work with clients such as Cape Henry Associates, Operation: Job Ready Veterans, Nomadés, and PayNet. We also added new clients, including Green Vet Homes and HelloHealth. We are blessed to work with some phenomenal companies and help them spread goodness in this world.

Our growth remained steady, largely due to the strategic vision of Powerhouse President and founder Jessica Bertsch. “We’re committed to keeping our team small but highly effective. We only grow team members when we need to,” she says. That strategic vision was cemented with the lessons we all learned from the pandemic this year. “People have realized that you can work smarter and harder at home because time management becomes so crucial. We’ve been blessed and thankful for our remote careers,” she goes on to say. The experience we have with working remotely is what made the pandemic so easy to navigate; we were already used to the challenges of remote work, and we’ve only solidified our commitment to remaining a strong, vibrant virtual work community.

One of our favorite things about Powerhouse is our “Share the Goodness” campaign. Jessica made a conscious decision when she started Powerhouse that she would give back 10% to our communities across the world. This year, we sponsored multiple children through The Children’s Hunger Project of Brevard County, Florida as well as continued our support of our sponsor child, Ambiya, through World Vision. Ambiya was the first recipient of what became our “Share the Goodness” endeavor, and she remains a Powerhouse employee favorite. We helped provide 10 families with Thanksgiving meal baskets with the Space Coast Basket Brigade, and Powerhouse Operations Manager Jennifer Kirkpatrick led the charge to raise funds for 25 more. Powerhouse’s Indiana State University (our founder’s alma mater) scholarship supported a professional aviation flight technology major who used the funds to pursue his dream of becoming a professional pilot by working to earn his commercial aviation licenses. We also founded a Salute to Sisterhood Scholarship with the AOII Foundation, which will serve to help young women interested in leadership opportunities.

We asked Jessica and Jennifer if there was anything they’d add that summed up 2020, lessons learned, inspirational quotes, really anything. Jessica offered, “I keep coming back to that phrase, ‘My plate is full.’ You know, the idea that you have all you can handle. For me, God gave me a full platter. That’s a blessing, but what I’ve learned this year is that I need to ask for help. In the end, by asking for help I appreciate others more and we can still do so much and make a big difference. In other words, self-care is huge.” Jennifer added that when you ask for help you should consider how that makes others feel. “If we communicate and ask for help when we need it, we come together and are stronger as a team.” Those who are asked to help feel important and appreciated, and those who receive support are doubly blessed.

Communication really is key, and it’s something Powerhouse has worked on this year in particular. “We’ve worked hard to create an open, inviting environment. Our brainstorming meetings with the team are some of my favorite work memories from this year,” Jennifer said. Jessica added that it’s been a year dedicated to focusing on our team members. “We started with a few of what we call Power Hours. Small, volunteer, virtual meetings with our team members that don’t necessarily have anything to do with work. We also added a quarterly State of Powerhouse address where we let our team know what’s going on. We didn’t realize how crucial these two things were at first, but what we’ve learned is that our team craves that transparency and ability to get to know one another. Creating that bond is one of the reasons we’re such a unique and effective virtual workforce.”

Moving into 2021, we’ll continue to focus on improved communication and transparency with our team. We’ll be the same in all the right ways, just better able to help our clients make a difference. And that’s really what drives us at the end of the day—taking the talents we have and applying them to our clients’ needs in order to be a force for good. Our clients are all working hard to better our world, and we love being able to help them achieve or surpass their goals. Still, Jessica hopes that 2021 brings back some of the normalcy 2020 took away. “I miss our people,” she says. “I can’t wait to be able to travel to our clients again. I’m grateful that we had our best year ever, but I look forward to getting back to building our relationships in person.” We couldn’t agree more.

2024-01-26T13:40:12-05:00December 29th, 2020|Spotlights|

20 Tips for Time Management

Let’s face it—we all think we need more time to get things done. Whether it’s finding a perfect-for-us balance between work and life commitments, working through that massive to-do list the boss handed down Monday morning, or just finding that all-important “me time” we need to refocus and rejuvenate, we all like to blame time as the main culprit for why we can’t get everything done. It’s true, there are only 24 hours in each day, and the average human spends quite a few of those sleeping. While we can’t magically add hours to your day, we have compiled some tips from experts in the time management field to help you maximize the hours you do have.

1. Perform a time audit. Yes, this is exactly what it sounds like. Just as you’d perform an audit on your company’s books, perform an audit on how you spend your time. You just might be surprised by how much time you spend on tasks like reading email or catching up on social media. A time audit helps you understand where your waking time goes each day. And, of course, there’s an app for that! Several, in fact. Try RescueTime, Toggl, or Calendar to help you get a clear idea of where your time goes.

2. “Single task.” Did you know only 2% of us efficiently multitask? That mean that 98% of us actually lose time when we try to multitask! So when you go to tackle your to-do list, pick one task, focus solely on it, and when it’s done, you’ll know you gave it your best.

3. Organize, organize, organize. One thing the experts agree on is that organization is key to effectively managing your time. So, we’re sorry to have to tell you, but your mother was right: It really is best if everything has a place and everything is in its place. An organized workspace (and thus a more organized mind) saves more time than we think.

4. Plan ahead. There’s no substitute for good planning. Take a few minutes at the end of your day to prepare for the next day’s tasks. Create your to-do list and get your workstation reset, restocked, and ready to go. In the morning before you begin, take time to review your list and prioritize the three or four tasks you need to complete that day. Additionally, take some time on Saturday or Sunday to reflect on what you’ve got coming up the next week and set a week-at-a-glance priority calendar. Then you’ll have an attack plan for the week. Make sure to leave some flexibility for those last-minute tasks that always seem to appear just when your plan is working well.

5. Set goals correctly. Experts suggest using the SMART system for setting goals. In other words, your goals should be Specific, Measurable, Attainable, Relevant, and Timely (SMART). Use this system with every goal you set, small or big. If it doesn’t meet the SMART criteria, consider whether or not it truly is a goal (or even necessary). Eliminate any “goals” that aren’t really goals and hone any that need a little more direction.

6. Set a time limit for each task. We’re not multitasking anymore, so this should be easier. Set a time limit to achieve each goal. Say you have a report to write for your boss and it should take about two hours to complete. Make that your time limit. It helps you stay on track and complete the task. You can even turn it into a game. Think of it as “work solitaire.” If you give yourself a time limit, chances are you will stay more focused and use your time more efficiently.

7. Take a break between tasks. The human brain can only focus for about 90 minutes at a time, so build mini breaks into your workday. They don’t have to last long. Take five minutes to grab another cup of coffee or tea or fill your water bottle. Spend five or ten minutes checking in on social media or to listen to a segment of a podcast. Anything that works for you to reset your brain and prepare to double down on your to-do list once again.

8. Spend mornings on your MITs. “Most Important Tasks” (MITs) are the items on your to-do list that have the highest priority. Experts suggest you spend your morning hours focused on these tasks because early in the day is when we tend to be most focused and have the most energy. Leave less important tasks for later in the day, especially when those mid-afternoon blues set in.

9. Instill “keystone habits.” These are what John Rampton, writing for Forbes, calls the habits that transform your life in a positive way. Things like adding exercise to your daily routine, or eating healthier, or meditating. These are the habits that replace our bad habits and help us become healthier, more focused individuals. So even if you think you don’t have time, make time. In the long run, it’ll actually give you more of that precious commodity.

10. Use a calendar. Actually, the experts say, “Use a digital calendar.” A digital calendar can be accessed from multiple devices and carry across several applications. However, if you’re like some of us at Powerhouse, you swear by your old-school paper calendar. Whichever you prefer (or go hybrid!), using a calendar helps you stay on top of your schedule and means you won’t overschedule yourself. Using a calendar also gives you a broader perspective on when you are busiest and when you can schedule activities like that yoga class or school volunteer opportunity you’ve been trying to work in.

11. Use a to-do list. It seems like one of those givens, right? Everyone has a to-do list. Yes, but do you write yours down? Writing out your to-do list helps you stay on task. Or, you can simply organize the tasks you need to do by order of priority. While you’re at it, add a “done” section to your to-do list. While it’s satisfying to cross off items, it’s just as satisfying to see that “done” list grow the more tasks you complete. Plus, it helps you organize (and remember) what you’ve done when it comes time to send in lists of your deliverables, create invoices, etc.

12. Just say “no.” Nobody likes to say “no” when asked to do something. While we secretly might want to say it, often times we don’t want to be that person. Still, learning how to say “no” is one of the best things you can do to manage your time. Only you know when you’re reaching that critical point between being able to manage the tasks you have and being overbooked. If you just don’t have time to contribute to this month’s bake sale or to organize the costumes for the school play, just say “no.” We promise it gets easier the more you practice. And you’ll find that when you are able to say “yes,” you appreciate it more.

13. Don’t waste time. There is plenty of waiting time built into our daily schedules. Whether it’s waiting to pick up kids from school, waiting to see the doctor, waiting for your oil change to be done…You get the picture. Wait time doesn’t have to be wasted time. Bring a book you’ve been meaning to read with you or listen to an episode of your favorite podcast. Or, work on small work tasks that don’t necessarily require you to block out your surroundings. It might surprise you how much you can get to just by utilizing all that wait time.

14. Block out distractions. In the times we’re living in, this may seem like an impossible task. With parents and students working more from home these days, distractions seem to be the norm. Still, to be the most productive you can be, try your best to block out distractions. Close a door if you can, lower your blinds and turn on a light, silence your phone. Remember, just because a phone is ringing doesn’t mean you have to answer it. If diffusing some essential oils or putting music on low helps you focus, then do that. The idea is to create a zone where you can forget about your surroundings and focus on what you need to accomplish.

15. Don’t chase perfection. Believe me, as a not-so-in-the-closet perfectionist myself, this is probably the hardest tip to follow. However, perfection really doesn’t exist and trying to attain it can waste a lot of time. Do your best and move on. Your best is almost always better than sufficient (and better than you think) to get the task done. Do your best, add it to your “done” list, and start on the next task—after a small break, of course.

16. Don’t wait for inspiration. This is a perfect partner to #15. We can sometimes get bogged down in waiting for inspiration to strike, but the fact is it might never strike. The best thing to do is just to dig in and get started. Inspiration might strike while you’re working. Or it might not. Still, chances are great that you’ll still complete your tasks in a way that will satisfy your boss or clients.

17. Before meetings, determine your desired results. When preparing for a meeting, make sure you and your team have decided what you hope to accomplish. Build an agenda and stick to it. We’ve all been in those meetings that drone on and in which nothing seems to get accomplished. We all think those meetings are huge “time sucks,” so change the way you meet. Determine what you want to happen and stick to it; if it becomes apparent that you won’t see your desired results from that meeting, then cut it short and schedule a follow-up meeting. This flexing gives everyone a chance to go back and reassess or complete some more work in order to meet effectively next time.

18. Delegate. Most of us are not great at delegating tasks. We get it. Either we feel embarrassed that we can’t do it all, or we’re control freaks, or maybe we just never learned how. Still, learning how to delegate—and then doing it—is one of the quickest and easiest ways to “gain time.” Of course, we at Powerhouse excel in this area. It’s why we exist, after all. So if you can’t delegate tasks to those within your organization, check out all the ways we can help give you back some time so you can focus on the MITs on your own to-do list.

19. Train the other side of your brain. This is a tip from the time management experts at Toggl. Engage in activities that use the part of your brain you don’t use at work. You’ll find that it’s easier to solve problems and you’ll work more efficiently the more you develop both sides of your brain.

20. Sleep well. Strive for seven to eight hours of sleep per night. We really can’t stress enough how getting good sleep will help you with your time management skills. There are key reasons humans need to sleep: It refreshes our brains, our bodies, and our emotional well-being. So cut out caffeine after lunch time, put down those screens and TV remotes at least an hour before going to sleep, and enjoy the ways a good night’s sleep will help you feel as if you’ve gained time in your day.

In the end, each of us has the same 24 hours in a day. What you do with those hours—and how well you manage them—matters. As Gandalf famously says in J.R.R. Tolkien’s The Fellowship of the Ring, “All we have to decide is what to do with the time that is given us.” So how are you spending yours?

 

2024-01-26T13:48:53-05:00December 1st, 2020|Powerhouse News|

20 Tips to Plan Strategically and Set Goals

If you’re thinking about developing strategy and setting goals for your business, it can seem overwhelming. Where do you start? What do you do? With these 20 tips, you’ll be well on your way to getting your big dreams out of your head and into a workable plan.

 1. Start with your mission. You have a mission already, right? That powerful statement of your purpose in your work should drive everything you do each day. And it should be your North Star as you set goals for the future of your business.

2. Do your homework. Grab a cup of coffee and get comfortable. Review where you’ve been. Run the reports. Look at your numbers (revenue, market share, annual growth, whatever indicators you’ve identified as your key metrics for success). Read the Yelp reviews or customer service logs. Pull in whatever information you have that speaks to how you’ve been doing.

3. Be a truth-teller. As exciting as it is to dream big dreams and work to execute them, this process can be uncomfortable. You may be faced with (temporary) limitations to what you can do. You may find you’ve missed the mark or dropped the ball in one area or another. You may not have handled a certain situation as well as you’d have liked. Be honest about what’s happened—all of it, the good, bad, and ugly.

4. Learn from your mistakes. No self-flagellation required. As Maya Angelou said, “When you know better, you do better.” The only real mistake is not taking advantage of the opportunity to reassess and choose differently next time.

5. Look at the market. Conduct a market analysis. What’s happening in your industry? Who’s buying what and how much? What patterns or trends are emerging? What challenges might you expect? What opportunities might exist? It’s worth noting that this isn’t a one-and-done task. You should be aware of (or designate someone to be aware of) what’s happening in your market regularly. Set Google Alerts. Follow key influencers or thought leaders on LinkedIn. Keep your finger on the pulse of your field.

6. Check out your competition. They should be part of your market analysis, but also warrant a special callout. They aren’t the bad guys who are taking your business. (There’s enough magic and opportunity to go around if you’re creative and resourceful.) They are a great source of information regarding what’s working or not working in your space. Whether you see something you like or dislike, either is an opportunity to learn about what you’ll do and how you’ll be as a business leader.

7. Gather your team. Decide who will be part of this process. Will you include only senior management? Department heads? If you’re a small business or start-up, maybe it will be you and your teenage daughter who works after school for you (just keeping it real).

8. Solicit input. Who are your stakeholders and what are they saying about your business? Encourage your employees to share their experience working with/for you and what you can do better or differently. Ask your customers to provide feedback about their customer experience. Anyone who interacts with your business in some capacity offers valuable information.

9. Prioritize. What’s most important to you? Where would your business most benefit from change or dedicated focus? Where have you struggled that you’d like to address? What opportunities do you see that you’d like to run with? The correct answer to this question is not “all the things” (even if it feels like all the things need to change). Pick a few of the things that will have the greatest impact and start there.

10. Be realistic. Not that you should settle for less than what you want, but you do want your goals to be achievable. Ask yourself if it’s practical and feasible to pull off what you’re hoping to do within a designated period of time (one year, three years, five years max).

11. Realize size matters. Dream big, start small. Do you have a big, bright, shiny goal in mind? Break it down into smaller steps that, executed over time, will have a big impact.

12. Be descriptive. What are the details that make it clear what you’re trying to do? Pretend you’re a reporter (or a 10th-grade English student) and answer the Five Ws: Who? What? When? Where? Why?

“We want more business.” Of course you do, but what does that mean, exactly?

“Our marketing team will increase our social media reach by 10% quarterly.” That statement tells a better story about what you’re aiming for.

13. Take measure. How will you know when you’ve achieved success? What do those numbers look like? Build tracking, measurements, and analysis into your game plan.

14. Make a shopping list. What resources will you need? Do you need more staff? A new software program? A consultant who specializes in an area you’re looking to improve? Be clear about what resources—time, manpower, and money—you’ll need to actualize your goals.

15. Assign responsibility. Who will be responsible for what? Be clear on roles and responsibilities for each goal and/or action required to execute your plan. Who’s in charge? Which person or team will be doing the work?

16. Celebrate milestones. If your goal is a bazillion dollars (though, you’ll have lots of money for that party), don’t wait until your desired end state to celebrate. Acknowledge designated points along the way. Keep your team motivated to continue driving toward your bigger goals.

17. Take action. Avoid the common trap of planning to plan and, instead, plan to act. Your beautiful goals mean nothing if you don’t use them!

18. Check in regularly. Your strategy and goals aren’t meant to be pulled out once every three to five years for review. Schedule regular intervals—monthly, quarterly, annually—to assess where you’re at, whether you’re on target with your goals and timetable, and what challenges or opportunities might be important to hash out.

19. Be flexible. Your big vision most likely will not change, but your path to get there likely will. The market may shift, the economy may be impacted, your team may shrink or grow—any number of variables may impact the way you do business. By being fluid, adjusting and adapting, you’re more likely to reach your goals.

20. Be kind. To your team executing on your plan. To your customers and clients who may love or hate a new direction you take. And to yourself. This is a process. A never-ending, often frustrating, sometimes uncomfortable process. It won’t always be fun. But it will be productive if you give yourself and others some grace.

Goals and strategic planning aren’t some big monster to be slayed. They’re tangible processes by which you can strengthen and build your business. So what are you waiting for? It’s time to get started!

2024-01-26T13:48:53-05:00November 1st, 2020|Powerhouse News|

Spotlight on Powerhouse’s Dean Kokoris

Welcome back to one of our favorite blog series here at Powerhouse. We just love getting to highlight some of the incredible talent we’re fortunate to work with every day. This month’s “Spotlight” features a true behind-the-scenes master—Dean Kokoris. We’re not sure how he does it, but Dean makes the mysterious behind-the-scenes world of Powerhouse work for him (and us) in masterful ways.

Dean is one of our graphic designers and is celebrating his third anniversary with Powerhouse in November. While Dean manages (mostly) to stay out of the spotlight, we convinced him to step into our flattering lights at least this once. Dean works his magic on our own materials as well as for our client Coastal Addiction. If you haven’t been introduced to Coastal Addiction, please check out their website for some fantastic apparel options. But we digress…

When asked what he likes most about working with Powerhouse, Dean said that the flexibility and the outlet for creativity he enjoys are the best. As a completely virtual workforce, flexibility is something Powerhouse excels at providing. Our freelancers are exceptionally talented (like crazy amounts of talent!), and we work hard to promote a safe space in which to allow those talents to grow in unexpected directions.

Dean’s dad was in the Air Force, which gives him a unique perspective working virtually alongside a lot of military spouses. He’s married with two young children, a boy and a girl ages three and six, who keep him on his toes when he’s not hard at work. Because Dean says he prefers to let others describe him, we asked Powerhouse President Jessica Bertsch and the world’s greatest administrative assistant, Jennifer Kirkpatrick, for their thoughts on just exactly who Dean is. “Dean is talented, intelligent, kind, and professional,” says Jen. “He delivers quality work on time and often early.” Jess agrees, adding that his focus is inspiring. When he’s on the job, he’s on the job.

When not at work, Dean enjoys indulging in his favorite hobby, carpentry. It’s really too bad we all work from different spots in the country, or we’re pretty sure we could keep Dean in carpentry work for a good long while! While he values his carpentry time, he also loves time at the beach, which is something that works into Dean’s personal philosophy: “Work to live, not live to work.” Family comes first for Dean. “Never sacrifice time with family for work,” he told us. “There will always be a work emergency, but there are only so many firsts to be a part of with your kids.” By sticking to the work schedule you set for yourself, you can ensure those family firsts will be things you’ll experience firsthand.

This month, we’re focusing on setting goals, so we asked Dean to share any words of wisdom he might have. Of course, he quoted Monty Python:

“Always look on the bright side of life.
If life seems jolly rotten
There’s something you’ve forgotten
And that’s to laugh and smile and dance and sing
When you’re feeling in the dumps
Don’t be silly chumps
Just purse your lips and whistle, that’s the thing
And always look on the bright side of life.”

He was a little more serious when we asked him what advice he’d give a fellow freelancer just starting out. “Know your value, strengths, and weaknesses,” he said. “Don’t undervalue yourself.”

Dean, like most of our freelancers, is a Powerhouse fan. He definitely sees himself continuing to help us share the goodness. Through his work with Powerhouse and our clients, Dean feels that he has achieved a great balance between work, life, and all those firsts.

Naturally, we asked him to share something nobody else knew. He told us that he once wrote an award-winning book, but that he “forgot to click ‘Save’ and lost the whole thing in a power outage.” Considering he also started to tell us the secret to life but never finished his thought, we’re inclined to believe him. In fact, we strongly suspect that award-winning book contained the secret to life. We’re just not sure whether he “forgot” to click “Save” or he just realized that knowledge unleashed on the world would be too powerful. Whatever the case, we’re just grateful our behind-the-scenes master works with us!

2024-01-26T13:39:52-05:00October 29th, 2020|Spotlights|

20 Ways to Grow Your Nonprofit

Congratulations! If you’re interested in growing your nonprofit, that means you’ve gotten past those first few rocky months/years where everything is about survival and you’re looking to expand. That’s great news! And by growing your nonprofit, you’ll be able to serve more people and leave an even greater impact on the world. Here are 20 suggestions to support you in that effort:

1. Put your mission first. What is your why? It should be abundantly clear across your website and social media sites as well as in your presentations and grant proposals. Why do you do what you do? And why does it matter? Whenever you are considering a new opportunity, your first question should be, “Is this aligned with our mission?” If it’s not, it’s not something you should be investing time, manpower, or resources on.

2. Differentiate yourself. It’s great to have a mission you’re excited about. But in a world of many nonprofits competing for attention and funds from a much smaller number of funders, you need to be able to articulate what makes your organization different from what other organizations might be doing in a similar space. What is your unique value proposition?

3. Be a lean, mean, bootstrapping machine. You don’t need big bucks to do big, important work. What you do need is to be creative and resourceful. And while the internet and well-intentioned people will tell you that you need all the bright shiny things, that’s not really true—whether you’re a start-up or a more established nonprofit. Be deliberate with the choices you make about where you spend money and whether those expenditures will yield a good return on investment.

4. But realize, too, that it’s smart to invest in the right tools. There are things that are worth the spend—like the proper vetting of new hires, tools and resources that will help you work smarter, and professional development that will keep your organization up to speed with new trends and skills.

5. Become a master storyteller. People don’t give money to places; they respond to stories about people and the difference you’re making in their lives. Storytelling should be a part of everything you do from your social media platforms to your website, from your marketing materials to your elevator pitch. Who has been impacted by your work and how? Share those stories!

6. Gather testimonials. Client videos and thank-you notes are very compelling. But remember that clients aren’t the only ones who find value in your organization. Your community supporters and funders are involved because they’re passionate about your work too! A funder’s “Why I Give” story might be just what you need potential donors to see to prompt them to become an actual donor!

7. Build “brand” ambassadors. You don’t need a huge marketing budget to promote the work you do. What you do need are people who are excited to be a part of it. Don’t underestimate the value of word-of-mouth referrals and recommendations. Happy funders, happy partners, happy clients—let them be members of your fan club. And encourage them to help you build its membership!

8. Utilize volunteers. Even if you’re a small staff (or let’s be honest, often a staff of one), you don’t need to work alone. Leverage the time and interests of others—whether they’re high school kids needing community service, college kids looking for internship hours, or local seniors wanting an opportunity to be of service. There’s an entire free workforce available to you if you make volunteer engagement part of your organizational culture.

9. Tap into your connections. Your network is bigger than you think it is. Your family, friends, board members, alumni community, etc. are all great sources for introductions to the people and organizations who can help you further your mission.

10. You can expand the highway but stay in your lane. You know your strengths and superpowers. Focus your time and efforts there. Don’t chase money that’s not aligned with what you do well. Resist the temptation to do all the things. Do your thing exceptionally well.

11. Demonstrate impact. It’s great to be passionate about your nonprofit’s work. And smiling, grateful service recipients are a beautiful and treasured thing. But potential donors want more than warm fuzzies. They want metrics about impact. How many meals did you serve? How many veterans did you secure employment for? What percentage of high school kids went to college because of your initiative? Be able to quantify the difference you make.

12. Build assessment and evaluation into everything you do. Track your social media metrics so you can speak to how interest is growing in your cause. Set clear goals for what you want to accomplish and plans to measure progress toward those goals. Again, be prepared to provide data along with those great stories about lives changed!

13. Establish trust and rapport. Say what you mean and do what you say. Be trustworthy and transparent. Share your outcomes and financials, even when they’re less than ideal. Be honest about what’s working and where you might need to make changes. Funders are more likely to give to a nonprofit that may have some challenges but also has insight about how to move the needle than they’ll be to an organization painting a rosy (but dishonest) picture about their efforts.

14. Ask for help. Whether it’s help on a project or guidance from someone else in the nonprofit space who seems to have it all figured out, don’t be afraid to ask. Asking for help doesn’t demonstrate weakness. It takes a strong person to call in resources he or she may not have at their disposal. (And while leaders of small nonprofits often find themselves wearing many hats, nobody is good at all of the things!)

15. Build a team that complements each other’s strengths and weaknesses. You don’t want a bunch of people who think exactly as you do. You want people to challenge and inspire you. You want people who will push back when an idea isn’t perhaps the right one for the time. You want out-of-the-box thinkers who will bring creative solutions to the table when you’re short on answers. Surround yourself with a diverse team of people passionate about the work you do.

16. Learn to say “no.” Remember when we talked about chasing all the funding, even if it wasn’t aligned with your mission? That’s a great time to say “no.” The same applies to taking on new projects or programs when your team and/or resources are already stretched thin. Or agreeing to speak at all the places or attend all the events when you’re already overtasked with what’s on your plate. The fear of missing a great opportunity is real. What’s worse than a missed opportunity is dropping the ball on a commitment you make that you don’t have the bandwidth to keep.

17. Diversify your funding. While it’s true that not all money is the right money for your nonprofit, it’s also true that it’s a mistake to rely on a single funder or funding type to maintain your financial stability over time. Companies can fold. Funders can choose to focus on other priorities—like responding to a global pandemic—instead of continuing to fund programs they’ve typically funded in the past. Money can leave much more quickly than it comes in. Putting all your eggs in one proverbial basket means that when that one funding source dries up, you’re left with an empty basket. There are many different vehicles for raising nonprofit funds: events, grant writing, corporate sponsorship, etc. Consider having more than one funding stream in your portfolio.

18. Collaborate with others. Don’t believe the lie people like to tell that everything is a competition and that with scarcity of resources your goal is to win at another nonprofit’s expense. Yes, it’s true that there are finite resources. But it’s also true that partnerships with other nonprofits/groups can benefit both parties. By working together, you can increase your scope and reach. (And many funders tend to prefer funding collaborative endeavors anyway!)

19. Engage with your community. All right, this one really should have been much higher on this list because it’s that important and can make many of the things listed above much easier to accomplish. Your community is, or should be, a source for volunteers, ambassadors for your cause, businesses/companies interested in supporting the work you do and more. But this relationship can’t be one-way. Make clear the value you offer your community through the work you do. Let them know that you’re there to serve their interests via whatever service your nonprofit offers. You need each other!

20. Plan ahead. Your first priority is to be of service. But a close second should be thoughts of sustainability. You’re doing great work and you need to make sure you can continue to do so in the months and years ahead. It is easy enough to be overwhelmed by the mundane daily tasks involved with running a nonprofit. But regular time must be scheduled and used to work on strategy and future-facing conversations about your organization if you’re to continue to remain successful over the long term.

You don’t need to attempt to employ all of these tips at once. Pick a few that speak to you—that are easily attainable—and start there. Commit to a culture of growth moving forward. With that mindset, you’re already ahead of the game!

 

2024-01-26T13:48:53-05:00October 1st, 2020|Powerhouse News|

New Powerhouse Team Member

Nicole Lauer is ecstatic to join Powerhouse Planning as a freelance social media manager. Over the course of the last decade, Nicole has gone from an active-duty military member to a full-time military spouse.

Navigating five moves in ten years, Nicole has learned to overcome all obstacles thrown her way.

In her professional life, Nicole strives to be an adaptable team member up for any challenge. She has over five years’ experience as a social media manager, communications manager, content curator, marketer, and marketing assistant.

Nicole is a graduate of the Academy of Art University in San Francisco where she earned her B.A. and M.A. in multimedia communications with a focus in social media advertisement. During her course of study, Nicole remained engaged with her military community by volunteering as an ombudsman and holding several board positions on spouses’ clubs and ball planning committees.

Nicole currently resides in Cape Canaveral, Florida with her husband, Clark; eight-year-old son, CJ; and four-year-old daughter, Zoe-Rae. In her free time, Nicole loves exploring every inch of Disney World and tasting new food offerings around the world in Epcot.

2024-01-26T13:35:21-05:00October 1st, 2020|Powerhouse News|

CEO SPOTLIGHT

Bringing a Big-City Amenity to a Small Town

By: Heatherlynn Akins

When Tim and Courtney Madden met, they were young students at Penn State who dated but then went their separate ways. Little did they know their story was only just beginning and would, eventually, lead to Courtney starting her own business with Tim acting in many advisory and support roles for that business. In the eight years between Penn State and reconnecting in 1998, Tim joined the Navy and served as a diving officer on the USS Salvor in Pearl Harbor, Hawaii before starting an IT career first in Denver and then for Colorado Mountain College in the small, mountain town of Glenwood Springs. Courtney spent nine months in Madrid after graduation before returning to the States via Dallas, TX where she settled into a career as a fifth-grade bilingual teacher as well as a middle school Spanish teacher. When they married in 1999, the couple decided to make Glenwood Springs their home, where they could be near the world-class skiing resorts of Vail and Aspen. Four children later and the Maddens have become well-known fixtures in their community.

In early 2019, Courtney decided she was ready for a career change and started looking into various opportunities. A family friend, entrepreneur Johnathan Gorst, was looking to start a new restaurant delivery venture and the two began talking about the possibilities of teaming up. Before they could start operations, however, life happened, and Johnathan and his family moved to New York. Courtney was left with a concept and a desire to open KraveKar, a restaurant delivery company that contracts with locally owned restaurants to deliver meals to both hometown residents and the many tourists who flock to the town annually. It was a service not previously available to the town, but one many out-of-town visitors from the big cities expected and many residents longed for.

The idea is simple: A customer uses the KraveKar app or website to select a restaurant and places an order. Then Courtney and her team of dedicated drivers pick up the food and deliver it wherever the customer chooses, whether that’s home, a hotel, a park, or the world’s largest hot springs pool, which just so happens to be a major tourist attraction in town. While it works similarly to many of the national companies who offer this service, KraveKar comes with that small-business attention to detail. If part of your order is missing when it’s delivered, Courtney and her team will go back, pick up the missing items, and deliver them as part of their service. They’re also actively involved in the entire process, from cultivating relationships with local restaurants to driving the car that delivers your food. Courtney doesn’t believe in a hands-off leadership approach. (more…)

2020-09-24T20:22:41-04:00September 24th, 2020|CEO Highlight, PowerTips e-newsletter|

Did You Know?

According to the National Center for Charitable Statistics, nonprofits contribute around 5.6% of the nation’s GDP (gross domestic product). This isn’t an insignificant number, and nonprofit growth is on the rise. While most nonprofits in the United States have operating budgets under $500,000 (only 5% operate at $10,000,000 or more per year), this doesn’t mean nonprofits don’t have room to grow and expand. Just remember to be true to your mission and build on the trust of your communities and partners.

Powerhouse Planning can certainly help. Whether you outsource various projects to us to keep your operating costs down (which means more revenue for your target populations) or you want some self-guided ways to grow, check out our resources and services we offer. Powerhouse is committed to helping nonprofits grow to meet their full potential.

2020-09-24T20:22:52-04:00September 24th, 2020|PowerTips e-newsletter|

Don’t Miss It!

Powerhouse Planning is so excited to share that Jessica Bertsch will be speaking alongside Dr. Gary Chapman during PILLAR—the digital retreat for deployment countdowns!

Best-selling author of “The Five Love Languages” and “The Five Love Languages: Military Edition” Gary Chapman will discuss the unique challenges and opportunities deployment presents for military couples.

During his session, Dr. Chapman will answer viewers’ questions about how military couples can show love and support over a distance.

Jessica is looking forward to talking about Finding Joy (Even When You Count Down!) and sharing her favorite tips for finding joy with your spouse, your littles, and yourself.

If you’re a military spouse wondering how you can speak your spouse’s love language more intentionally during deployments AND aiming to find joy during deployments then grab your FREE ticket using the link below!

pillardeploymentretreat.com 

2020-09-24T20:23:04-04:00September 24th, 2020|PowerTips e-newsletter|
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